Hut Publication Business and Management (HPBM) is an online journal that is published two times a year. It publishes research papers that give rigorous theoretical and practical insight of business and managament. HPBM aims to provide a forum for the dissemination of theory application and research in all areas of business and management, including but are not limited to marketing, business strategy, decision science and decision-making, strategic negotiation, finance, business risk, knowledge management, human capital management, technology management, entrepreneurship, and others relevant subjects. It is intended for researchers, students, business practitioners, and entrepreneurs to publish their ideas and experiences, and share their knowledge on business and management issues. Disclaimer: The contents of articles published in the Journal of Business and Management will not experience any changes. The journal manager will always publish articles exactly as the draft sent by the author.
Analysis of the Influence of Liquidity, Solvency and Probability on Financial Performance in Telecommunication Companies Listed on the Indonesia Stock Exchange for the 2018-2024 period
The telecommunications sector in Indonesia has transformed into the backbone of the digital economy, but it faces major challenges in the form of cost structure pressures and significant fluctuations in the number of subscribers, especially the decline anomaly in 2022. This study aims to analyze the influence of Liquidity, Solvency, and Profitability on Financial Performance in telecommunication companies listed on the Indonesia Stock Exchange (IDX) for the 2018-2024 period. The research method used is descriptive with a quantitative approach. The research sample was selected using a purposive sampling technique that resulted in four main companies: PT Telkom Indonesia Tbk, PT XL Axiata Tbk, PT Smartfren Telecom Tbk, and PT Indosat Ooredoo Hutchison Tbk. Data analysis techniques include classical assumption tests and multiple linear regression analysis using the SPSS program. The results of the study show that partially Liquidity has a significant and positive effect on Financial Performance (63,477 > table 1,703). Solvency has no significant effect on Financial Performance of 0.098 < table, indicating that the amount of debt does not directly determine the efficiency of the company's assets in this sector. Profitability has a significant effect on performance of -12,837 > table 1,703). Simultaneously, Liquidity, Solvency, and Profitability have a significant effect on Financial Performance with a Calculated value of 1415,550 > Factor 3.01. The value of the Coefficient of Determination r2 of 0.994 indicates that 99.4% of the variation in Financial Performance can be explained by these three variables, while the rest is influenced by other factors outside the model.
Copyright (c) 2026 Zairin Zairin, Diana https://creativecommons.org/licenses/by-nc-sa/4.0
Paradigm Shift at Medika Utama Hospital: From A Doctor-Centric Approach to Patient-Centered Digital Services
Hospital digital transformation has become a strategic agenda to enhance service efficiency, quality of care, and organizational competitiveness. However, the success of digital transformation is determined not merely by technology adoption, but also by organizational readiness, culture, leadership, and effective change management. This study aims to analyze the paradigm shift at Medika Utama Hospital from a doctor-centric approach to patient-centered digital services, while identifying the factors underlying the initial failure of digitalization initiatives. The research employs a qualitative approach using a case study design, based on secondary data analysis and an extensive literature review. The findings reveal that the digital transformation process remains largely technocratic, triggering organizational resistance, structural inertia, and weak transformational leadership. These results underscore that hospital digital transformation requires an organizational development approach, cultural change, and continuous learning to effectively realize patient-centered services.
Copyright (c) 2025 Sri Wahyuni, Mahdiansyah, Ismaul Khusna, Noorhikmah Ramadani, Muhammad Fajar Rifana, H. Muhammad Zazuli https://creativecommons.org/licenses/by-nc-sa/4.0
The Merger Turmoil of PT. Pesona Traditional and PT. Tech-stay: Cultural Integration Toward Smart Hospitality
The hospitality industry is facing increasing pressure from digital transformation, shifting customer expectations, and growing demands for operational efficiency. In this context, smart hospitality has emerged as a strategy that integrates digital technologies with high-value service experiences. However, digital transformation within merger contexts often generates significant challenges related to organizational culture and human resources. This study aims to analyze the post- merger crisis between PT. Pesona Tradisional and PT. Tech-Stay, which formed PT. Hospitality Global Indonesia (HGI), particularly focused on cultural integration toward smart hospitality. The study concludes that the success of smart-hospitality mergers depends on human-centered, organizational development–based change management. It recommends participative change strategies, strengthened stakeholder management, and the gradual integration of high-touch and high-tech values to support sustainable merger outcomes in service industries within developing countries.
Copyright (c) 2025 Dede Ruslandi, Mahriani, Aulia Eka Rahmayanti, Riva’atul Mahmudah, Muhammad Akmal Nadzari, Durahman https://creativecommons.org/licenses/by-nc-sa/4.0
Implications Of Digital Transformation and Cultural Conflict at PT. Bank Amanah Rakyat
This research aims to analyze digital transformation and organizational culture at PT. Bank Amanah Rakyat (BAR), as a medium-sized bank with a conservative organizational culture, faces serious challenges in the implementation of the "BAR Digital First" program. Changes that are designed behind closed doors and a lack of communication cause employee resistance in the form of economic fear, group inertia, veiled resistance, and selective perception. This paper aims to analyze change management problems in PT. BAR and formulate the right strategy to manage stakeholders and overcome employee resistance. The analysis method used is an organizational development approach using Force Field Analysis, Kurt Lewin's three-stage change model, resistance to change theory, and stakeholder analysis. The results of the discussion show that the success of digital transformation is highly determined by the psychological readiness of employees, effective communication of change, stakeholder participation, and organizational culture transformation. With the implementation of planned and participatory change management, PT. BAR is expected to be able to increase competitiveness without losing the value of trust that has been built over the years.
Copyright (c) 2025 Ivon Harnela Wahana, Depit Hariyanto, Herina, Syaiful Bahri, Akhmad mauliady https://creativecommons.org/licenses/by-nc-sa/4.0
The Influence of Cash Turnover and Inventory Turnover on Return on Assets (ROA) at Adli Banjarmasin Pharmacy
The purpose of this study is to determine the effect of cash turnover on return on assets (ROA) at Adli Banjarmasin Pharmacy. To determine the effect of inventory turnover on return on assets (ROA) at Adli Banjarmasin Pharmacy. To determine the relationship between cash turnover and inventory turnover with return on assets (ROA) simultaneously at Adli Banjarmasin Pharmacy. This study uses a quantitative method. The object of this study is Pharmacy’s quarterly financial report starting from 2016-2023. The results of this thesis research indicate that cash turnover partially affects return on assets (ROA), and inventory turnover partially affects return on assets (ROA), while cash turnover and inventory turnover simultaneously affect return on assets (ROA). Discussion of the t-value is greater than the t-table (2.728> 1.70113) and the significant value is greater than the significance level (0.011> 0.05). This means that the Cash Turnover variable partially has a significant effect on Return on Asset (ROA), so H1 is accepted. The t-value is smaller than the t-table value (0.323> 1.70113). and the significance value is greater than the significance level (0.047> 0.05). This means that the Inventory Turnover variable partially has a significant effect on Return on Asset (ROA), so H2 is accepted. The F-table value of 3.33 is obtained from the results of the F-count in this study 3.626 and the significant coefficient (sig) shows an overall value of 0.000. This means that the F-count is greater than the F-table, which is 3.626> 3.33 and the coefficient (sig) 0.045 <0.05. So, it can be concluded that Cash Turnover and Inventory Turnover simultaneously have a significant effect on Return On Assets (ROA), so H3 is accepted.
Copyright (c) 2025 Hut Publication Business and Management https://creativecommons.org/licenses/by-nc-sa/4.0
The Effect of Current Ratio and Quick Ratio on Syariah Stock Prices at PT. Aneka Tambang Tbk Listed on Jakarta Islamic Index (JII) in The Period 2018-2023
This study aims to analyze the effect of Current Ratio and Quick Ratio on the sharia stock price of PT Aneka Tambang Tbk listed on the Jakarta Islamic Index (JII) during the 2018-2023 period. Current Ratio is calculated by comparing current assets with current liabilities, while Quick Ratio is calculated by subtracting inventory from current assets and then comparing it with current liabilities. The price of sharia stocks is measured based on the equity value divided by the number of shares outstanding. The population of this study includes all quarterly financial reports of PT Aneka Tambang Tbk listed on the JII during the 2018-2023 period, with a total of 24 reports. Because the population is less than 100, the entire population was taken as a research sample using a saturated sampling technique. The analysis method used is linear regression with the help of SPSS software. The results of the study show that the Current Ratio partially has a significant effect on the price of sharia stocks. Likewise, the Quick Ratio also shows a significant partial effect on the price of sharia stocks. In addition, the Current Ratio and Quick Ratio simultaneously have a significant effect on the sharia stock price of PT Aneka Tambang Tbk listed on the Jakarta Islamic Index during the period studied.
Copyright (c) 2025 Fitriyani Fitriyani, Fanlia Prima Jaya, Rezti Rezti https://creativecommons.org/licenses/by-nc-sa/4.0
The Influence of Employee Engagement on Job Satisfaction of Agency Employees National Narcotics Provincial South Kalimantan
HR refers to all individuals involved in the operation of an organization, from the lowest level of management to the highest level. Job satisfaction is a positive emotional state that arises from the assessment of one's work. This includes various aspects such as salary, working conditions, relationships with coworkers, and opportunities for development and promotion. Job satisfaction and employee engagement are two important aspects in human resource management that are directly related to job satisfaction. BNNP South Kalimantan must increase awareness of the threat of narcotics. The high level of drug abuse requires employees to have high employee engagement for optimal performance and dedication. This study aims to determine the effect of employee engagement on the job satisfaction of employees of the National Narcotics Agency of South Kalimantan Province. The type of research conducted in this study is causal associative research using a quantitative approach. The sample in this study was taken based on the Non-probability sampling technique with a total sample of 38 permanent employees of the National Narcotics Agency of South Kalimantan Province. The analysis method in this study uses Simple linear regression analysis to test or find out the relationship between one independent variable with the dependent variable with the help of SPSS 22. Based on the results of the study, it shows that the Employee Engagement variable has a significant effect on the Job Satisfaction variable. Based on the results of the analysis and discussion in the previous chapter, the researcher draws the following conclusions: Employee engagement has a significant effect on job satisfaction in employees of the National Narcotics Agency of South Kalimantan Province
The Influence of Brand Image and Brand Trust on The Purchase Decision of Vivo Smartphones Among Undergraduate Students of The 2020 Cohort At STIMI Banjarmasin
This study aims to analyze the influence of Brand Image and Brand Trust on purchasing decisions at STIMI Banjarmasin campus. The research uses a quantitative method with a survey approach. Data was collected through a questionnaire distributed to 31 respondents, consisting of students who use Vivo smartphones. Data analysis was conducted using multiple linear regression methods. The purpose of this study is to examine the relationship between independent variables, namely Brand Image and Brand Trust, and the dependent variable, Purchase Decision. Data collection employed a Likert Scale questionnaire and purposive sampling method. Data analysis was performed using Multiple Linear Regression with the assistance of SPSS 27. The results show that Brand Image influences students’ Purchase Decision by 21.62%. Brand Trust has a significant influence of 29.80%. Furthermore, Brand Image and Brand Trust have a combined significant impact of 43.41%.
Copyright (c) 2024 Hut Publication Business and Management https://creativecommons.org/licenses/by-nc-sa/4.0
The Influence of Prices and Products Customer Satisfaction
This research includes quantitative descriptive research. The aim is to determine the influence of price (X1) and product (X2) on consumer satisfaction (Y). Where the object of the research is the Acil Enor Canteen which is one of the School Canteens at SMA Negeri 13 Banjarmasin. The population is all students at SMA Negeri 13 Banjarmasin with a total of 713 people. Through the Slovin Formula, the sample size of this study was obtained for 88 students with an error rate of 10%. The data collection technique uses a questionnaire with the Likert Scale and the purposive sampling method. Meanwhile, the data analysis uses Multiple Linear Regression with the SPSS 26 tool. The results of this study show that Price has a significant effect on Consumer Satisfaction at the Acil Enor Canteen, by 37.75%. Products have a significant effect on Consumer Satisfaction at the Acil Enor Canteen by 63.23%. Then Price and Product have a significant effect together on Consumer Satisfaction at Acil Enor Canteen by 52,89%.
Copyright (c) 2024 Hut Publication Business and Management
The Effect of Growth Opportunity and Profitability on Value of Cosmetic Sub-Sector Companies Listed on IDX in 2018-2022 Period
The purpose of this study is to determine whether growth opportunity and profitability affect the value of cosmetic sub-sector companies listed on IDX for the 2018-2022 period. Growth opportunity is measured by GO or Total Assets (TA) and Price Earning Ratio (PER). Profitability is measured by financial ratios, including Return On Asset (ROA) and Return On Equity (ROE). Company Value is measured by Price Book Value (PBV) and Tobins' Q. The population in this study is all cosmetic sub-sector companies listed on IDX. The sample was taken based on the technique purposive sampling and based on the predetermined criteria, a sample of 6 companies was obtained with a total of 8 companies observed. The analysis method used is multiple linear regression analysis with the SPSS (Statistical Product and Service Solutions) tool. The research results show that growth opportunity significant effect on company value. Profitability does not have a significant negative effect on company value. Growth opportunity and profitability have a significant effect on company value.
The Influence of Corporate Social Responsibility (CSR) on Company Value with Profitability as a moderating variable (In Tobacco Subsector Companies Listed on the IDX in 2018-2023)
The aim of this research is to determine whether CSR affect firm value ang profitability, and whether CSR impact firm value through profitability. CSR disclosure is measured based on the Global Reporting Intiative (GRI) version 4, which is divided into three categories: economic, environmental and social, and is proxied in the Corporate Social Responsibility Disclosure Index (CSRDI). Firm value is measured using financial ratios such as Tobin’s Q ratio and Price Book Value (PBV) ratio. Profitability is proxied by Return On Assets (ROA) and Return On Equity (ROE). The population of this research are all of tobacco sub-sector companies listed on the Indonesia Stock Exchange (IDX) from 2018-2023. The sample for this research is selected using purposive sampling technique, with a total sample of 3 companies and 72 data points. This research using Partial Least Square (PLS) data analysis model with t-test, assisted by SmartPLS software. The result of this research demonstrate that CSR has a signiricant impact on firm value, CSR significally influence profitability and CSR significantly affects firm value through profitability
The Influence of Green Accounting on the Profitability of Food and Beverage Subsector Companies Listed on the Indonesia Stock Exchange for the 2018-2023 Period
The aim of this research is to find out whether green accounting has on effect on the profitability of food and beverage sub-sector companies listed on the Indonesia Stock Exchange (BEI) for the 2018-2023 period. Green Accounting is measured by environmental cost and environmental performance. Profitability is measured by financial ratios, namely Return On Assets (ROA) and Return On Equity (ROE).The population in this research is all food and beverage. Subsector companies listed on the IDX. The sample was taken based on a purposive sampling technique and based on predetermined criteria, a sample of 7 companies was obtained with observations of 51 companies. The analytical method used is simple linier regression analysis using SPSS version 25. The research result show that green accounting has a significant effect on company profitability
The Influence of Profitability and Liquidity on the Value of Pharmaceutical Sub-Sector Manufacturing Companies for the Years 2018–2022
This research aims to determine the influence of Profitability and Liquidity on Company Value. The independent variables (X) studied are Profitability (X1) and Liquidity (X2) with the dependent variable (Y) being Company Value (Y).The population used in this research is companies pharmaceutical sub-sector listed on the Indonesian Stock Exchange in 2018-2022. The sample selection used a purposive sampling technique which produced results samples totaling 35 samples. The data analysis technique used in this research is multiple linear regression analysis. The tests used are normality tests, multicollinearity tests, and heteroscedasticity tests, hypothesis tests, partial tests (t), simultaneous tests (F), and coefficient of determination.Based on the test results, it was concluded that partial profitability had no significant effect on company value, partial liquidity had a significant effect on company value, and simultaneous profitability and liquidity had a significant effect on company value in pharmaceutical sub-sector manufacturing companies in 2018-2022.
The Influence of Earning Pershare (EPS), Return on Equity (Roe) and Debt to Equity Ratio (DER) on Stock Prices in Food and Beverage Manufacturing Companies Listed on The Indonesian Stock Exchange Period (2017 - 2022)
The aim of this research is to find out and analyze which variables have the most dominant influence on share prices in food and beverage sector manufacturing companies listed on the Indonesia Stock Exchange for the period 2017 – 2022. The research method used is quantitative secondary data originating from financial reports listed on the Indonesia Stock Exchange. The population in this study was 30 manufacturing companies in the food and beverage sector and the sample in this study was 5 companies that had been selected using purposive sampling techniques and the data used was data used in financial reports for the period 2017 - 2022 consecutive years. The data analysis techniques used are frequency distribution and regression analysis. Linear analysis and multiple regression analysis were tested on SPSS 26..
Copyright (c) 2023 Hut Publication Business and Management
Analysis of Employee Behavior in Improving the Quality of Hajj and Umrah Services in the Industry 4.0 and Society 5.0 Era at the Banjar Regency Office of the Ministry of Religious Affairs
The public service provided by the Office of the Ministry of Religious Affairs (Kemenag) in Banjar Regency focuses on facilitating Hajj and Umrah services. With the continuous increase in the number of prospective Hajj pilgrims in Banjar Regency, it is essential to provide quality services. Employees need to exhibit behavioral competencies to address challenges in the current era, encompassing three aspects: employee behavior in communication and social skills, adaptability and task completion, and technological skills. This research aims to analyze employee behavior in enhancing the quality of Hajj and Umrah services in the era of Industry 4.0 and Society 5.0 at the Ministry of Religious Affairs office in Banjar Regency. This qualitative research adopts a cross- sectional approach conducted over one month. Twenty respondents were selected using convenience sampling. Data were collected, transcribed, translated, and then subjected to directed content analysis to identify main themes. It is observed that employees' behavior in communication and social skills, as well as adaptability and task completion aspects, have been implemented effectively. However, the technological skills aspect is deemed suboptimal. There is a need for improvement in technological skills and a shift in mindset among employees to address the challenges of Industry 4.0 and Society 5.0.
The Influence of E-HRM Implementation on Human Resource Behaviori in Indonesia in The Era Of Industry 4.0 and Society 5.0
Human resource management (HRM) is an important function in an organization to achieve its goals. In recent years, developments in information and communications technology (ICT) have brought about major changes in the way HRM is implemented. One of the innovations in HRM is the application of E-HRM (electronic human resource management). E-HRM is the use of ICT to support HRM functions. Implementing E-HRM can provide various benefits for organizations, such as increasing efficiency and effectiveness, increasing the quality of information, and increasing employee satisfaction. This research aims to examine the influence of implementing E-HRM on human resource behavior in Indonesia. This research uses a survey method with employee respondents from various companies in Indonesia. The research results show that the application of E-HRM has a positive influence on human resource behavior, namely: (1) increasing employee commitment, (2) increasing employee job satisfaction and (3) increasing employee performance
The Influence of Dividends Per Share (DPS) and Earnings Per Share (EPS) on Stock Prices in Retail Trade Sector Companies Listed on the Indonesia Stock Exchange for the Period 2016-2022
The aim of this research is to determine the influence of dividends per share and earnings per share on stock prices within the retail trade sub-sector companies listed on the Indonesia Stock Exchange (IDX). This study employs a quantitative research method utilizing secondary data derived from financial documents or reports registered with the Indonesia Stock Exchange (IDX). The research sample consists of 4 companies selected using purposive sampling methods, and the data used comprises seven consecutive years of financial reports from 2016 to 2022. The data analysis techniques utilized include frequency distribution, classical assumption tests, and both partial and multiple linear regression analyses. The results of this research indicate that dividends per share have a significant partial influence on stock prices. Similarly, earnings per share exhibit a significant partial influence on stock prices. Moreover, the simultaneous testing of dividends per share and earnings per share demonstrates a significant combined influence on stock prices.
Why Social Commerce Tiktok Shop Was Closed By The Indonesian Government
This research aims to find answers to why the Indonesian Government closed the Social Commerce Tiktok Shop. The approach in this research is descriptive qualitative using case study and literature study methods. This research aims to find answers to the problem formulation from various literary sources from books, scientific journals and other relevant news media. From the results of the research conducted, it can be seen that there are various reasons for the Indonesian government to close social commerce Tiktok shops, including violations in buying and selling activities at Tiktok shops such as predatory pricing, dumping and shadow banning which are detrimental to local MSME traders in Indonesia. It is hoped that this research will be a reference for future researchers regarding the Tiktok shop application with different variables.
Shadow Banning, Predatory Pricing, Dumping, Tiktok Shop, Social Commerce
The Influence of Service Quality on Customer Satisfaction Through Complaint Handling at the Regional Public Company for Domestic Wastewater Management in Banjarmasin City (PERUMDA PALD)
The aim of this research is to determine the influence of Service Quality on Customer Satisfaction through Complaint Handling at the Regional Public Company for Domestic Wastewater Management in Banjarmasin City (PERUMDA PALD), both partially and simultaneously. This research employs a quantitative descriptive method. The population for this study consists of customers of the Regional Public Company for Domestic Wastewater Management in Banjarmasin City (PERUMDA PALD), totaling 5,924. The research sample is determined using the Slovin formula, resulting in a sample size of 100 respondents who will be surveyed using questionnaires. The data analysis technique employed is linear regression, and the software used for analysis is IBM SPSS Statistics version 25.0 x46. The findings of this research indicate that (1) partially, Service Quality significantly influences Complaint Handling, (2) partially, Service Quality significantly influences Customer Satisfaction, and (3) simultaneously, Service Quality and Complaint Handling, as intervening variables, significantly influence Customer Satisfaction.
Analysis of the Impact of Minimarkets on Convenience Stores on HKSN Street, Banjarmasin
This study aims to find out the impact before and after the existence of a minimarket on grocery stores in Jalan HKSN Banjarmasin. This type of exploratory descriptive research with data collection techniques using interviews, questionnaires, and documentation. Quantitative analysis technique using crosstabulation with SPSS. The qualitative technique used data reduction, data presentation, and conclusion. The number of samples in this study was 15 grocers. The results of the study show that traders who have an impact on the existence of minimarkets have experience of more than 10 years plus the uncertain changes in market prices are the cause of the difficulty in competing with minimarket companies that have large capital and for new traders or trading experience that does not last too long, minimarkets are not too much impact on their results.
Analysis of Capital Structure's Impact on Financial Performance in Property and Real Estate Companies Listed on the Indonesia Stock Exchange for the Years 2017-2021
This study aims to understand the Analysis of Capital Structure on Financial Performance. The independent variable (X) examined is Capital Structure (X), with the dependent variable (Y) being Financial Performance (Y). Several previous studies on company value have shown varying results. Therefore, further research is needed to retest the theory regarding financial performance. The population used in this study consists of Property and Real Estate Companies Listed on the Indonesia Stock Exchange from 2017 to 2021. Sample selection utilized purposive sampling techniques, resulting in a sample size of 20 samples. The data analysis technique employed in this research is simple linear regression analysis. Hypothesis testing is done using the coefficient of determination and partial (t) tests. Based on the test results, it can be concluded that financial performance does not have a significant impact on financial performance in Property and Real Estate Companies Listed on the Indonesia Stock Exchange from 2017 to 2021. According to the research findings, the researcher suggests that companies continue to enhance and improve financial performance to enhance the company's ability to generate profit and attract investor attention. Advice for investors is to carefully consider a company's performance level and other influencing factors on financial performance before deciding to invest capital. For future researchers, it is recommended to include other variables that influence company value, extend the research period, or incorporate more recent data. Additionally, for the government, a high-interest rate leads to reduced consumer property purchases, causing a decline in demand and property prices. Hence, government intervention is necessary to lower interest rates and boost consumer purchasing power.
Measuring the Community Satisfaction Index (CSI) among the beneficiaries of the CSR Program by PT Pertamina Patra Niaga DPPU Syamsudin Noor
This study focuses on measuring the Community Satisfaction Index (CSI) among the beneficiaries of the Corporate Social Responsibility (CSR) Program conducted by PT Pertamina Patra Niaga DPPU Syamsudin Noor. The objective of the research is to assess the level of satisfaction and contentment within the community resulting from the CSR initiatives. The study employs a mixed-methods approach, combining quantitative surveys and qualitative interviews to gather comprehensive data. The findings contribute to a better understanding of the effectiveness of the CSR program in generating positive impacts and fostering community satisfaction. The research outcomes hold significance for both PT Pertamina Patra Niaga and other organizations aiming to enhance their CSR endeavors for maximum community benefit and contentment
Competitive Strategy Of Wholesalers Using Digital Business In Banjarmasin
This study aims to analyze the development of digital technology in supporting businesses run by traders and analyze strategies that can be developed to increase the competitiveness of Wholesale Market traders in Banjarmasin City. The method used in this research is qualitative research with a survey approach ie do field research ( field research ) on wholesale market traders in the city of Banjarmasin. Informants selected in this study were the Head of the Department of Trade and Industry of the City of Banjarmasin, traders and business people at the Banjarmasin Wholesale Market. Research results explain part Most traders in the Sudimampir market have implemented digital business. Apart from that there is Online business can attract more consumers not only within the city but also outside the region as well promote online with flexible time and profitable for traders. Furthermore The use of social media as a means of promotion by merchants cannot be separated from the marketing strategy, namely advertising, marketing through e-commerce, and promotions price . Keywords: Digital Business, Wholesale market
Analysis of The Influence of Service Quality, Product Quality, Customer Value, and Brand Image On Customer Satisfaction at PT. Pegadaian (Persero) Banjarmasin Branch
Research how the influence of service quality, product quality, customer value, and brand image on customer satisfaction at PT. Pegadaian (Persero) Banjarmasin Branch. 100 customers of PT. Pegadaian (Persero) Banjarmasin Branch was taken as a sample. As for the calculation results of the analysis of the description of the research variables with the SPSS (Statistical Package for Social Science) Version 23.0 program. The results of the study prove that service quality, product quality, customer value, and brand image have an effect on customer satisfaction at PT Pegadaian (Persero) Banjaramasin Branch.
The Effect of Financial Performance on Value Company (Dividend Policy as A Moderating Variable) in Manufacturing Companies on The Indonesia Stock Exchange
The purpose of this study was to determine and analyze the INFLUENCE OF FINANCIAL PERFORMANCE ON COMPANY VALUE (DIVIDEND POLICY AS A MODERATING VARIABLE) IN MANUFACTURING COMPANIES IN THE INDONESIA STOCK EXCHANGE simultaneously and partially. on Devuden Policy in Manufacturing companies listed on the Indonesia Stock Exchange and analyzing which variables among the Liquidity Profitability Leverage variables have the dominant influence on company value in mining companies listed on the Indonesia Stock Exchange. This study used a quantitative research approach, where this quantitative approach required numerical data which were analyzed using multiple linear regression analysis using the SPSS program to test a number of hypotheses. The ratios used in this study are profitability ratios (Return On Assets/ROA) and liquidity ratios (Current Ratio/CR). The results of the study show that the results of simultaneous testing of the independent variables, namely working capital turnover, liquidity, capital structure and company size have an effect on the profitability of mining companies listed on the Indonesia Stock Exchange. The results of the partial test show that the independent variable is Liquidity, Profitability, Leverage on company value in Manufacturing companies listed on the Indonesia Stock Exchange.
Liquidity Profitability Leverage Dividend Policy Company Value
The Influence of Training, Compensation, and Work Motivation on The Performance of Provincial Legislatives Council Members in Banjarmasin
The Provincial Legislative Council in Banjarmasin is constantly considering methods to enhance the public sector. High job performance from members of the Provincial Legislative Council in Banjarmasin is required for improvement. Training, compensation, and work motivation all impact job performance. The study examined how training, compensation, and work motivation affect job performance. This study employed a quantitative approach. For this study, 45 members of the Provincial Legislative Council in Banjarmasin were sampled. The method for collecting data used was a questionnaire. The data was analyzed by Multiple Linier Regression (MLR) analysis. The findings of this study indicated that job performance, compensation, work motivation, and training all achieved satisfactory levels. The effects of training, compensation, and work motivation on job performance were all significant. The training variable substantially influenced job performance more than the other variables. Nevertheless, those factors affected the results. Because these factors had a significant influence on performance, training, compensation, and work motivation all needed to get improved.
Analysis of the Effectiveness and Contribution of Local Taxes as a Source of Regional Original Income in South Kalimantan Province (2014-2022 Period)
This research was conducted to determine the effectiveness and contribution of local taxes to local revenue in South Kalimantan Province for the period 2014 - 2022. It is a consequence of the regional government in carrying out regional autonomy where the regional government needs funding sources to carry out its main tasks and functions in the region. This study uses quantitative descriptive techniques and documentation. The research data in this paper is secondary data. Based on the results of the analysis, shows that in 2015, 2017, and 2020 the effectiveness of the realization of tax revenues for the Province of South Kalimantan is included in the criteria of being quite effective. While 2014, 2016, 2018, 2019, and 2021 are included in the effective criteria. And the remainder in 2022 is included in the very effective criteria because the realization of South Kalimantan Province's tax revenue reached 106.94%. The results of the contribution analysis show that the highest contribution rate was in 2014, namely 82.65%, and the lowest in 2022, amounting to 41.71%. The advice given by the author in this study is that the South Kalimantan Provincial Revenue Service can improve its performance in collecting data on all potential local taxes, carry out strict supervision in the tax collection process, and educate taxpayers, the South Kalimantan Provincial Revenue Service. Conduct tax intensification and extensification to increase revenue from regional taxes. As well as facilitating procedures in tax collection. Keywords: effectiveness, contribution, PAD, local taxes.
Management Practicesd and MSME Performance in North Sumatra Province
From the results of my research, there is a relationship between management practices and the performance of SMEs in Indonesia in the 2017-2021 period. data collection technique using a data collection linking survey data on management practices with company performance data from official Indonesian business registers. In this research, it was found that MSMEs tend to use formal management practices rather than large companies. However, the practice appears to have real benefits for the MSMEs that use it, as it is positively linked to the survival, growth, and productivity of firms. The results of this study add to policy initiatives that seek to encourage MSMEs to improve management skills and abilities in business.
Analysis of the Effect of Service Quality on Customer Loyalty Through Customer Satisfaction on Cv. Tiga Bersaudara Sejahtera
The purpose of this study was to determine the effect of Service Quality on Customer Loyalty through Customer Satisfaction at CV. Tiga Bersaudara Sejahtera either partially or simultaneously. This type of research uses a quantitative descriptive method. The population in this study are customers at CV. Tiga Bersaudara Sejahtera. The sample of this research was 24 respondents using a questionnaire. The data analysis technique used is multiple linear regression. The results of this study note that (1) partially Service Quality has a significant effect on Customer Satisfaction as proven by (2) partially Service Quality has a significant effect on Customer Loyalty (3) simultaneously Service Quality and Customer Satisfaction as intervening have a significant effect on Customer Loyalty. The researcher's suggestion for the company is that the company provides better service quality in order to always maintain customer satisfaction so that repeated purchases occur. The company can also continue to develop a food menu with even more variations in order to maintain service quality so as to maintain a sense of customer satisfaction with the catering food products provided.
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The Effect of Profitability and Liquidity on Firm Value in Sub Manufacturing Companies Animal Feed Sector 2016-2020
This study aims to determine the effect of Profitability and Liquidity on Firm Value. The independent variables (X) studied are Profitability (X1) and Liquidity (X2) with the dependent variable (Y) being Firm Value (Y). The population used in this research is the Animal Feed Sub-Sector Manufacturing companies listed on the Indonesia Stock Exchange as many as 4 companies during 2016-2020. The sample selection used a purposive sampling technique which produced a sample of 20 samples. The data analysis technique used in this study is multiple linear regression analysis. The tests used are the normality test, multicollinearity test, heteroscedasticity test, and autocorrelation test. Hypothesis testing using the coefficient of determination, partial test (t), and simultaneous test (F). Based on the test results, it can be concluded that profitability has a significant effect on firm value, liquidity has no significant effect on firm value, profitability and liquidity simultaneously have a significant effect on firm value in manufacturing companies in the animal feed sub-sector in 2016-2020. Researchers provide advice to companies to continue to improve and improve financial performance to be able to increase the company's ability to generate value for the company so that it is more efficient and effective. Suggestions for investors, namely investors before deciding to invest in a company should pay attention to the level of performance of a company and consider other factors that affect the value of the company. And for other researchers it is suggested to use other variables that affect firm value.